Seated

Client & Artist Support

Getting Started

Seated can help bulk import your existing tour dates

Bulk Upload Your Dates

[5 mins] This article teaches you how to set up a new show or tour on your Seated listings.

1. Setting up your first show

Pick a photo fans can use to identify the band

2. Add your artist photo

[10 mins]  Including instructions for Squarespace, Wordpress, Wix, and custom sites.

3. Install Seated on your artist website

Installing Seated on Squarespace

Installing Seated on Wordpress

Installing Seated on Wix

Claiming your artist profile

Adding your events

Display your event listings on your website

Display your event listings in your link-in-bio

Adding collaborators to your artist profile

Learn about how Seated partners with artists on presales, direct ticketing, and more.

Campaigns

Setting up a presale registration campaign

International campaigns

Activate your face value fan-to-fan resale exchange

Fan-to-Fan Resale: Setting Up and Managing Your Exchange

A basic introduction to some options for styling your listings

Styling your Seated event listings

How do I customize the colors on my event pages?

When you don't have any shows listed on your widget, this text is left-justified by default. This is how to center it.

Center the "There are no upcoming events." Text

Customizing the Style of your Seated Listings: Some Common Examples

Adjust the background transparency of your tour listing

Change the background transparency

Does your venue name/location take up two rows? Adjust the column width!

Adjust column widths

Change the button color

Change the button border color

Change button hover style

Just the button, not the rest of the listings

Change button font color

Make the button font bold

Change the font size

Style the VIP button

Change the Follow button

Styling your Sold Out shows

Make event listings take less vertical space on the page

Condensing your listings vertically

Swap the ordering of your two Seated buttons

Display Tickets Button Before VIP/RSVP

Display only the next N dates so a tour doesn't overwhelm your front page

Preview a limited number of dates

A table listing the stylable elements of your Seated tour listing

The Components of the Seated tours widget

Using the Test Artist account to test a custom style

The text isn't aligning correctly on my tour listings

A basic introduction to some options for styling your listings.

Learn more about Seated's data and analytics tools.

Data & Analytics

Event analytics overview

Activate your waitlist

Export your fan data

Learn about Seated's integrations with CRMs, social platforms, and other services.

Integrations

Sync the data you capture on Seated to your Community account so you can easily message your fans before, during, and after a tour.

Connect your Community account to Seated

Sync the data you capture on Seated to your UMG mailing list so you can easily message your fans before, during, and after a tour.

Connect your UMG mailing list to Seated

Sync the data you capture on Seated to your Laylo account so you can easily message your fans before, during, and after a tour.

Connect your Laylo account to Seated

Sync the data you capture on Seated to your Rivet account so you can easily message your fans before, during, and after a tour.

Connect your Rivet account to Seated

Sync the data you capture on Seated to your Subtext account so you can easily message your fans before, during, and after a tour.

Connect your Subtext account to Seated

Retarget fans who interact with your event listings with ads on Facebook and Instagram by connecting your Meta pixel to your Seated profile.

Connect your Meta pixel to Seated

Retarget fans who interact with your event listings with ads on Google by connecting your Google Ads pixel to your Seated profile.

Connect your Google Ads pixel to Seated

Retarget fans who interact with your event listings with ads on TikTok by connecting your TikTok pixel to your Seated profile.

Connect your TikTok pixel to Seated

Retarget fans who interact with your event listings with ads by connecting an external platform’s pixel to your Seated profile.

Connect your custom pixel to Seated

Frequently asked questions and their answers

What is AutoBuy?

Easily promote livestreams and other online events

FAQ: How do I add livestreams to my tour listings?

Sometimes you want to display a city name on your site that isn't technically a city

FAQ: The city for my venue is not showing up as an option

FAQ: How do I mark a show "Sold Out"

Invite other team members to help manage your events

FAQ: How do I add or remove collaborators?

FAQ: Tour Listing Troubleshooting

How do I enable a waitlist on a sold out event?

FAQ: How to change an artist image

FAQ: I can't save my event

Going Pro

There are multiple reasons why your sales numbers may be lower than your request count

Why didn't request counts match my final sales?

Capture more fan data.  Sell more tickets.  Make more money.

Make the most of your ticket links!

Intro to ticket link features unlocked for Pro Seated accounts

Notes on Ticket Onsales

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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