Can I cancel my AutoBuy/Lottery request?

Updated 03/26/2024 10:00am CT



Change of plans or accidental request? No worries! Cancel your AutoBuy/Lottery request by clicking "Make Changes" in your email receipt. Confirm your identity, then hit "Cancel Request" at the bottom left of the screen. For further assistance, submit a support request form, mentioning your request number. Already selected? Check our helpful article on refunds and canceling orders here.


Canceling Your AutoBuy/Lottery Request

Life happens, plans change – we get it! If you can't make it to the event or accidentally hit submit, here's how to cancel your request hassle-free:

1. Click "Make Changes"

Find this link in your email receipt – it's your ticket to making adjustments.

2. Confirm Your Identity

We'll shoot you an access code to your phone – just a quick step to ensure it's really you.

3. Hit "Cancel Request"

Once logged in, find the button at the bottom left of the screen and give it a friendly click.

Need a Hand? We're Here

Submit a support request form, and we'd be happy to help!


Already Selected?:

Check out our article on refunds and canceling orders here.



Still need help?

Email us