Can I cancel my ticket request?

Sure!  If you can no longer attend the event or submitted a request by accident - you can easily cancel the request entirely.

First, click the "Make Changes" link in your email receipt.


Next, we'll ask you to confirm your identity by sending an access code to your cell phone.



Once logged in, simply click the "Cancel Request" button in the bottom left of the screen.


Still need help?  Contact us at and be sure to include your request number in the email.

If you are inquiring about a request that has already been selected, please see this helpful article for more information on refunds and canceling orders.

What is your refund/cancelation policy?

Still need help?

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