How does will call collection work?

For some events, venues require fans to pick up their tickets at the box office on the day of the show. This is known as "will call" collection.

In order to pick up your tickets, you'll just need to have a photo ID that matches the name listed on your Seated confirmation email.  

Box office hours of operation vary by venue.  It's best to reach out to the venue directly to see when their box office opens.

If you ever want to change the name on your order - just contact and we'll happily make the change!  We accept will call name changes up until 24 hours before the event.

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