When will I receive my tickets?

Updated 03/26/2024 10:00am CT



For specific ticket delivery details, check your purchase receipt email. If your tickets are PDF, AXS, or TM Mobile, they're usually sent at least 48 hours before the event. If not received, check spam, and if needed, contact us to have them resent. Will call tickets require a valid ID for pickup on the night of the show.


Understanding Ticket Delivery

Every venue has a preferred ticket delivery method. For specific details, check your confirmation email.

PDF or Print-at-Home Tickets:

  • Expect your PDF tickets in your inbox at least 48 hours before the event, unless stated otherwise. Can't find them? Make sure you check your spam folder first. Still searching? No worries; follow our instructions to get those tickets resent.

AXS or TM Mobile Tickets:

Will Call Tickets:

  • If your tickets are Will Call, no worries! Just flash a valid photo ID at the venue's box office on the night of the show. Need to change the pickup name? Follow our provided instructions.

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