Every venue has different ticket delivery policies. Please check your purchase receipt email for the specific delivery details for your tickets.
In general:
If your tickets are PDF print-at-home...
We will always email your PDF tickets at least 2 weeks prior to the event, unless otherwise stated in your purchase receipt email. If your event is within 2 weeks and you still haven't received your tickets, first check your spam folder for an email from "support@seated.com." If you still can't find your tickets, then please follow these instructions to have your tickets resent.
If your tickets are physical tickets...
We typically begin shipping tickets at least 2 weeks prior to the event. If it's 2 days prior to the show and you still haven't received your tickets in the mail, please contact us to have your tickets re-printed.
If your tickets are left for pickup at will call...
Will call tickets will not have any information emailed or mailed. You will need to bring a valid photo ID to the venue's box office to pick up your tickets on the day of the show.