How to Claim Ticketmaster Mobile Tickets

If the tickets to your event are delivered through Ticketmaster mobile, here is what you can expect: 

Our team will send your Ticketmaster mobile tickets via the email we have on file. You'll get your Ticketmaster Mobile tickets at least 2 weeks before the show. 

Once your Ticketmaster tickets have been transferred to you, you'll get an email with the domain


If you have not received your Ticketmaster Mobile tickets within 48 hours of the event, please contact us at


Don’t have the app? 

Please visit your app store > search Ticketmaster > download the app > sign into the app with the email you purchased your tickets with > log into the app and you should see the tickets in there

If you have any questions, please contact us at 

Still need help?

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