Ed Sheeran FAQ

Last updated: 05/03/2024 10:00am CT

Ed Sheeran has announced his x 10 Year Anniversary Show at Barclays Center on May 22, 2024. We expect the demand for tickets to be overwhelming.

To help tickets get into the hands of fans – not scalpers and bots – a very limited number of randomly selected fans will be allowed to purchase tickets.

  • Fan Registration Opens ⮕ Wednesday, May 1st, at 9am ET
  • Fan Registration Closes ⮕ Thursday, May 2nd, at 11:59pm ET
  • Fan Selection Notice ⮕ Sunday, May 5th, by 12:00pm ET
  • Presale Code Distribution ⮕ Monday, May 6th, 9:45am ET
  • Exclusive Fan On-Sale ⮕ Monday, May 6th at 10am ET


Registration Questions

Where can I register? 

  • Fans can register by clicking HERE.

When do I need to register? 

  • To be considered for random selection, fans must register before Thursday, May 2nd, at 11:59 p.m. ET.
  • Only one registration is allowed per person.

When will I be notified if I was randomly selected? 

  • All registered fans will be notified of the random selection results via email and text message before Sunday, May 5th at 12:00pm ET.
  • Fans who are randomly selected will receive a unique, one-time-use code that allows them to purchase up to 2 tickets on Ticketmaster.

If I'm registered, am I guaranteed to get tickets? 

  • Receiving a code does not guarantee the ability to purchase tickets. Tickets are extremely limited and available on a first-come, first-served basis when they go on sale Monday, May 6th at 10:00am ET.

I made a typo in my registration. What do I do? 

  • If you made a typo in your email address, register again with the correct email address, and you'll be all set. 

What happens if I wasn't selected?

  • If you weren't randomly selected, you'll automatically be added to a waitlist and may be alerted if more tickets become available in the future.

Ticket Purchase Questions

How limited are tickets?

  • Ed Sheeran last performed in the New York area in June 2023, performing two shows at MetLife Stadium in front of a record-setting 173,390 fans.
  • Only 12,000 randomly selected fans can shop for tickets on Ticketmaster for this event at Barclays Center.

Where will tickets be sold?

  • Tickets are exclusively sold through the venue's ticketing provider, Ticketmaster; Seated is not selling any tickets for this event. 

How do I use my password?

How much will tickets cost?

  • Ticket price will be available to view once it is your turn in the queue. 

How many tickets can I purchase? 

  • There is a 2-ticket limit in place for this event. 

How can I prepare to make my purchase through Ticketmaster? 

  • Check out the helpful guide that Ticketmaster has put together here. 

How can I purchase ADA tickets? 

Can I set up an AutoBuy request? 

  • AutoBuy is not offered for this show. All tickets must be purchased through Ticketmaster. 

Will there be a public onsale?

  • No - all available tickets will be listed for sale during the registered fan presale. 

I'm having trouble making my purchase through Ticketmaster. Can you help me? 

My registration was randomly selected, but I couldn't buy tickets. Can I register for the waitlist?

I purchased tickets through Ticketmaster. Can you help me with my order? 

Looking for additional assistance? Check out these helpful FAQs:

 

 

 

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