Seated's smart links find you tickets wherever they are available.
Sometimes a Seated link will send you to an artist presale at an AXS.com page. Find the "ARTIST PRESALE" and use the password you were provided in your reminder.
You may have to scroll down to see the "ARTIST PRESALE" offer.
If you purchased tickets through AXS and have any questions, you can contact their team here: https://support.axs.com/hc/en-us
As AXS is a separate company, the Seated support team cannot access any details of orders made through AXS.