How do I claim my refund?

Updated 03/26/2024 10:00am CT

 

TL;DR

After our team reviews and approves your refund, you'll receive an email. Click "Claim Refund," log in with your phone number, and hit "Claim.". Confirm your choice, and you'll get a confirmation email upon claiming. For refund assistance, contact us with your order details.

 

Claiming Your Refund 

Great news – your refund is ready! Here's a quick guide on how to claim it hassle-free.

Email Confirmation:

  • Once our team approves your refund, we'll send you an email. Look for the "Claim Refund" button.

Log In:

  • Use your phone number to log in. After logging in, hit the "Claim" button.

Claim Your Refund:

  • Claim your refund (you'll get your deposit 100% back in 7-10 business days).

Confirm Your Selection:

  • Once you've made your pick, double-check everything and hit the confirmation button. 

Confirmation Email:

  • You'll get a confirmation sent straight to your email once you've successfully claimed your refund. 

Need Help?

Submit us a support request with your order details!



Still need help?

Email us