Updated 03/26/2024 10:00am CT
TL;DR
Expect Ticketmaster Mobile tickets at least 48 hours before the show. No app? Download Ticketmaster, sign in with your ticket-purchasing email, and claim your Ticketmaster Mobile tickets from the email. Got questions? Submit a request form.
Navigating Ticketmaster Mobile Tickets
Ticket Delivery Timing:
- Your Ticketmaster Mobile tickets will hit your inbox at least 48 hours before the show. Keep an eye out for an email from the domain @ticketmaster.com.
- You'll also receive an email from support@seated.com, notifying you that all tickets have been sent out to fans.
Ticket Not Received? Contact Us!
- If those tickets are MIA less than 48 hours before the event, submit a support request form, and we'll get it sorted.
No App? No Worries!
- Head to your app store, search for Ticketmaster, download the app, sign in with the email you used to purchase the tickets, and claim your Ticketmaster Mobile tickets from the email you received. Once those steps have been completed, your tickets should be waiting for you.
Got Questions? We're Here!
- Need some extra assistance? Just submit a support request form, and we'll have you covered.