How do I claim my digital tickets?

Updated 03/26/2024 10:00am CT



Check your original purchase confirmation email for the ticket delivery method - this email will come from  Once you know what the delivery method is, you can determine where you'll need to look to track down your tickets. Will Call tickets will be picked up at the Box Office on the night of the show. Digital tickets, along with AXS Mobile & Ticketmaster Mobile tickets, will be emailed to you around 48 hours before the day of the show. Still can't figure out what the delivery method is?  Submit a support request form.


Understanding Your Digital Ticket Delivery

Ticket Delivery Methods:

  • Each venue has a different delivery method. Your original purchase confirmation email from Seated will have the delivery method listed. Digital tickets are typically sent out around 48 hours before the show date.

Checking Ticket Status:

  • Curious about the status of your tickets? Open your original purchase confirmation email, hit the "View Receipt" button, confirm your identity, and you're in! Need to resend PDF tickets? No problem, it's just a click away.

If you have additional questions, we're here to help! Submit a support request form, and our team will sort things out for you.


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