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Ed Sheeran FAQ

Last updated: 09/18/2025 7:00am CTSeated is proud to power the presale reminders for Ed Sheeran.  Presale Registration Opens ⮕ Wednesday,...

Last updated: 09/18/2025 7:00am CT

Seated is proud to power the presale reminders for Ed Sheeran.

  • Presale Registration OpensWednesday, September 18th, at 7am CT

  • Presale Code Distribution ⮕ Tuesday, September 23rd, 20-30 minutes prior to 9am local venue time

  • Artist Presale Tuesday, September 23rd, at 9am local venue time

  • Public Onsale Friday, September 26th at 10am local venue time

Registration Questions

Where can I register?

  • Fans can register by clicking HERE.

When will I get my presale reminder?

  • You'll receive your reminder via text and email about 20-30 minutes before the presale starts at 9am local venue time.

I made a typo in my email. What do I do?

  • Just register again with the correct email address and you're all set!

Why am I getting an invalid phone number error?

Ticket Purchase Questions

What does local venue time mean?

  • The presale starts at 9am in whatever time zone the venue is located in.

Where will tickets be sold?

  • Tickets are exclusively sold through each venue's ticketing provider. Seated is not selling any tickets for this event.

How much will tickets cost?

  • We would recommend that you contact the venue to get specific price information.

How many tickets can I purchase?

  • We would recommend that you contact the venue to get specific ticket-limit information.

How can I purchase ADA tickets?

  • We recommend that you contact the venue directly for information on how to purchase ADA tickets

Can I set up an AutoBuy request?

  • AutoBuy is not offered for this tour. All tickets must be purchased through the venue's ticketing platform.

I'm having trouble making my purchase. Can you help me?

  • Since we're not connected to the venue's ticketing platform, contact the venue or ticketing provider for technical help.

I bought tickets through the venue. Can you help me with my order?

  • Seated isn't connected to the venue's ticketing platform. For order assistance, we recommend that you contact the venue or the ticketing provider.

Looking for additional assistance? Check out these helpful FAQs:

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