Last updated: 03/26/2024 10:00am CT
TL;DR
Did you make a mistake in your request? No worries! Click "Make Changes" in your email receipt to tweak details like quantity, section, and payment information. Want to cancel your request? Click "Make Changes" in your email receipt and select "Cancel Request". Changes can be made until the request period closes. For extra assistance, click here.
Can I make a change to my Seated Lottery or AutoBuy request?
Made a typo? Did you forget to include your friend in the initial ticket request? Typed in your old credit card? Don't worry - These things can all be changed up until the time the request period ends
Cancel your online request page, either via the text or the email we sent you when you submitted your request, and you'll be able to make these edits by clicking on the field you want to edit
Be sure to click "Save changes" at the bottom of your order page
Then, you'll receive a confirmation email that you made changes to your request
How can I cancel my Seated Lottery or AutoBuy request
Access your online request page, either via the text or the email we sent you when you submitted your request
You can cancel or modify your request up until the request period closes
Click "Cancel Request" at the bottom of the page
Click "Yes, cancel my request" to complete the process
You'll receive a confirmation email once your request has been successfully cancelled