Updated 03/26/2024 10:00am CT
TL;DR
Change of plans or accidental request? No worries! Cancel your AutoBuy/Lottery request by clicking "Make Changes" in your email receipt. Confirm your identity, then hit "Cancel Request" at the bottom left of the screen. For further assistance, click the Seated icon in the bottom right corner to send us a message, or email [email protected], mentioning your request number.
Canceling Your AutoBuy/Lottery Request
Life happens, plans change – we get it! If you can't make it to the event or accidentally hit submit, here's how to cancel your request hassle-free:
1. Click "Make Changes"
Find this link in your email receipt – it's your ticket to making adjustments.
2. Confirm Your Identity
We'll shoot you an access code to your phone – just a quick step to ensure it's really you.
3. Hit "Cancel Request"
Once logged in, find the button at the bottom left of the screen and give it a friendly click.
Need a Hand? We're Here
Click the Seated icon in the bottom right corner to send us a message, or email [email protected], and we'd be happy to help!