Updated 03/26/2024 10:00am CT
TL;DR
After our team reviews and approves your refund, you'll receive an email. Click "Claim Refund," log in with your phone number, and hit "Claim." Confirm your choice, and you'll get a confirmation email upon claiming. For refund assistance, click the Seated icon in the bottom right corner to send us a message, or email [email protected] with your order details.
Claiming Your Refund
Great news – your refund is ready! Here's a quick guide on how to claim it hassle-free.
Email Confirmation:
Once our team approves your refund, we'll send you an email. Look for the "Claim Refund" button.
Log In:
Use your phone number to log in. After logging in, hit the "Claim" button.
Claim Your Refund:
Claim your refund (you'll get your deposit 100% back in 7-10 business days).
Confirm Your Selection:
Once you've made your pick, double-check everything and hit the confirmation button.
Confirmation Email:
You'll get a confirmation sent straight to your email once you've successfully claimed your refund.
Need Help?
Click the Seated icon in the bottom right corner to send us a message, or email [email protected] with your order details.