Seated

<i>Note: This functionality only works for events ticketed by Ticketmaster.</i>

<i>Note: Your waitlist must be enabled in order to use this functionality. Learn more about <a href="https://support.seated.com/en/articles/15076007-activate-your-waitlist">how to activate your waitlist</a>.</i>

Reach out to the promoter of your show for which you want to sell ticket holds. Let them know that you'd like to distribute those holds through your Seated waitlist.

Your promoter will allocate a select number of ticket holds to Seated within their system. Rather than those holds appearing as new tickets for sale on Ticketmaster, fans on your waitlist will receive discrete 1-to-1 ticket offers via SMS, powered by Seated. Optionally, you can provide fan data to Seated to ensure that your top fans receive ticket offers first.

Fans who receive an offer have 10 minutes to purchase tickets before Seated reaches out to the next person on your waitlist.

Once a fan purchases their tickets, they'll be able to find those tickets in their Ticketmaster account.

1. Reach out to the promoter of your show for which you want to sell ticket holds. Let them know that you'd like to distribute those holds through your Seated waitlist.
2. Your promoter will allocate a select number of ticket holds to Seated within their system. Rather than those holds appearing as new tickets for sale on Ticketmaster, fans on your waitlist will receive discrete 1-to-1 ticket offers via SMS, powered by Seated. Optionally, you can provide fan data to Seated to ensure that your top fans receive ticket offers first.
3. Fans who receive an offer have 10 minutes to purchase tickets before Seated reaches out to the next person on your waitlist.
4. Once a fan purchases their tickets, they'll be able to find those tickets in their Ticketmaster account.

Turn your sold out waitlist into a channel to sell ticket holds directly to your most eager fans—not scalpers.

Sell ticket holds to your waitlist

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